New York City Public Housing


Brevoort houses residents say NYCHA is leaving them high and dry

July 27, 2018 - 3:09 pm

NEW YORK (1010 WINS) -- There are more complaints about NYCHA and this time it's about the water service.

Brooklyn Boro President Eric Adams is calling on the housing authority to immediately address tenant reports of a lack of steady water service for several weeks at the Brevoort Houses in the Bed Stuy section.

Residents like Sharon say it's off for minutes or hours at a time.

"You can go into a faucet at 7:10, 7:15 the water's off," she said. "No communication, no signs in the building."

They say they were told to fill containers at faucets outside.

Adams says that means seniors have had to lug buckets, and NYCHA has been no help.

"The indifference, we're not concerned of your health needs, we're not concerned how you get the water to your apartment," he said.

NYCHA said it's been trying to resolve several water issues and trying to notify and help residents, especially the disabled, but admits no one should have to deal with unreliable service.

“Water service was shut down for scheduled repairs last week, and restored the next day, but there were minor issues which have affected water service for some residents from time to time. Staff have continued to notify and provide assistance to all families, as well as providing running water to the development. The disruption of service Wednesday night was quickly addressed, with water service being restored Thursday afternoon and permanent repairs will be completed today. Our residents shouldn’t have to deal with these unreliable services, which is why we will continue to monitor the situation to ensure service improves," NYCHA said in a statement to 1010 WINS.

Adams wants NYCHA to address apparent flaws in its complaint reporting system.