U.S. Customs system shut down at airports, delays nationwide

Kimberly Dole
August 16, 2019 - 4:53 pm

Ninis Samuel Twitter


NEW YORK (1010 WINS/AP) -- A tweet from JFK Airport confirms that Customs systems that are used to process travelers is down nationwide, causing delays. 

Airports in Los Angeles, Dallas-Fort Worth, New York and elsewhere notified travelers of potential delays at the beginning of one of the last weekends of the summer vacation season.

The port authority that operates New York's JFK Airport and the airport in Newark, New Jersey, said additional staff and police officers monitored situation and helped where needed. Los Angeles International Airport said it sent staffers to CBP areas to help direct travelers.

“Customs systems are down right now nationwide, but they are starting to use backup systems. People are being processed, but slower. Thanks for your patience.” the JFK Airport account tweeted.

The agency didn't precisely describe the breakdown, but the spokeswoman said there was "no indication of any nefarious activity." She said officers were able to access security-related databases and maintain security standards while screening people manually.

"The affected systems are coming back online and travelers are being processed. CBP will continue to monitor the incident. There is no indication the disruption was malicious in nature at this time," the agency tweeted.

One traveler, Ninis Samuel posted a video on Twitter of the situation, calling it a #customsapocalypse and said that so far there has been no information given and no announcements made.

The cause of the shutdown is unknown.

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