Uber planning to let passengers and drivers record audio of rides

Kimberly Dole
November 20, 2019 - 2:20 pm

(Photo by PA Images/Sipa USA)


NEW YORK (1010 WINS/AP) -- Uber will begin to allow passengers and drivers record audio of their rides in an attempt to improve its safety record.

The ride-sharing company plans to pilot the feature in cities in Brazil and Mexico starting in December.

Eventually, it eventually hopes to launch it in other markets including the United States.

The feature will allow customers to opt into recording all or select trips.

Currently there is no timeline for possible expansion. 

Uber has struggled with safety issues and faced accusations that some of its drivers have assaulted and raped passengers.

Some of its drivers also have been attacked by passengers.

Uber says the recordings will be encrypted to protect privacy. Users can later share the recording with Uber if they want to report a problem.

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