Cuomo: State to investigate 'failed storm response' amid thousands of power outages

Maya Rajamani
August 05, 2020 - 12:39 pm

NEW YORK (1010 WINS) -- Gov. Andrew Cuomo on Wednesday directed the state to launch an investigation into six utility companies’ “failed storm response” — less than a day after tens of thousands of New Yorkers lost power as Tropical Storm Isaias battered the region. 

Nearly 869,611 New York state customers were without power as of 10 p.m. Tuesday, Cuomo said in a release. 

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On Wednesday, the governor said the state’s Department of Public Service would launch an investigation into Verizon, PSEG Long Island, Con Edison, Central Hudson Gas & Electric, Orange and Rockland Utilities and New York State Electric & Gas “to understand how such a failure could have taken place.” 

“The large volume of outages and the utilities’ failure to communicate with customers in real time proves they did not live up to their legal obligations,” he said in a statement. 

“The fact that many customers still do not know when their power will be restored makes it even more unacceptable,” he added. “The worst of this situation was avoidable, and it cannot happen again.” 

Thousands of utility company employees are currently working to mitigate storm damage and restore power in areas that are still experiencing outages, he noted. 

“We are also asking New Yorkers in affected areas to check in on their neighbors, especially seniors, to ensure they are safe,” he said.