'We are totally happy,' says paid Amazon workers on Twitter

August 27, 2018 - 3:42 pm

NEW YORK (AP) — Amazon is paying workers to defend the company on Twitter, reassuring critics that they make enough money to live and are allowed to take bathroom breaks.

The tweets are part of Amazon's plan to combat negative headlines and online chatter about poor working conditions at its warehouses.

Amazon says the "ambassadors" are not told what to write, while some on social media have been skeptical of their cheery messages and called them bots. The company didn't say how many workers it has enlisted for the program or respond to a request to interview them.

Workplace experts say negative tweets can be a turnoff to potential employees who have more options during a strong economy. Amazon will soon need to hire thousands of temporary warehouse workers for the holiday season.

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